The Best Luxury Shopping Experiences

By Olivia Cuccaro

The premium retail experience demands a high level of personalization and exclusivity. Gone are the days when a glass of champagne and a personal shopper meant the preferred treatment. Around the world, the most expensive stores are going above and beyond to indulge clients in a unique experience from start to finish. Whether you’re in-store or on-the-go, these services cater to your luxury shopping needs.


El Palacio de Hierro

Private Personal Shopper at El Palacio de Hierro

Reopened in 2015 after a glamorous renovation, this Mexico City shopping destination allows clients to enlist the help of experts during their visit. “La Suite” assigns a personal shopper to a client in a private, apartment-like space that can host trunk shows, catering and other exclusive events. Those invited to the service have access to private entrances, either below-ground or via the store’s rooftop helipads. Visit

Fur Vault at Bergdorf Goodman

For many, a fur from Bergdorf’s is the solution to chilly winters in New York. When temperatures climb, clients have access to a state-of-the-art, climate-controlled vault to store and protect their pieces. Bergdorf’s will arrange pick-up and return services, as well as alteration, repairs, cleaning and glazing to ensure your fur stays in mint condition. Visit

Net-a-Porter Premier

From Net-A-Porter and its male counterpart Mr Porter, those near New York City can also enjoy same-day delivery to their hotel, home or yacht port. Receive your ensemble day-of or choose the date that best suits you up to seven days in advance. “Net-a-Porter Premier” has even been known to accommodate trunk shows on yachts for on-site purchases. A complimentary collection service is also available for returns and exchanges. Visit


Le Concierge at Galeries Lafayette

Invite-Only Lounge at Galeries Lafayette

French department store Galeries Lafayette reserves the second floor of its Paris Haussmann flagship for VIPs. By invitation only, clients are granted access to “Le Concierge” lounge with a variety of high-end shopping services at their disposal. Clients can relax, have purchases delivered to their hotel or Paris residence and be assisted in compiling a trip itinerary. Visit

Saks Save Me

When fashion crises arise, the “Saks Save Me” style hotline comes to the rescue. Clients in a bind can call or email for an array of rapid services. If you have an hour to spare, book a “Power Lunch” and in 60 minutes or less be pampered in a private suite complete with style consultation, looks to try on, express beauty service and refreshments. Or, “Saks at Your Service” brings the store to you in a van equipped with a safe for fine jewelry, rolling racks, an alterations kit and a selection of designer pieces. Upon request, a tailor can travel with the van for custom client fittings. Visit