Grand Velas Riviera Maya

Riviera Maya, Mexico

Why we love it

Located on over 1,600 feet of pristine white-sand beach and turquoise waters on Mexico‘s Caribbean coast, the all-inclusive, AAA Five Diamond Grand Velas Riviera Maya seduces guests with spacious, elegant accommodation, impeccable service and outstanding hospitality. Dedicated butler service is on hand to fulfil guests’ every whim, and the accommodation embodies the utmost of luxury living with outdoor plunge pools, indoor whirlpool bathtubs, iPod stations, wireless internet access, stocked [and refilled daily] mini-bars and 24-hour suite service.

The resort boasts 539 spacious suites with stunning oceanfront or soothing jungle views, distributed in three different ambiences perfect for couples, families or business travelers.

Take a culinary tour through Mexico, Europe and Asia with five gourmet restaurants recognized for their standout offerings by Forbes’ Top Ten list and an AAA Four and Five Diamond Award. Relax in the region’s largest spa sanctuary, specializing in signature treatments inspired by ancient cultures from around the world, and delight in the pleasures of award-winning beaches. All at this EarthCheck Certified, AAA Five Diamond, Leading Hotel of the World that truly redefines the standards for luxury.



Denys Montes de Oca, Sales Director

Phone: +52 984 877 4400

Toll Free: +1 877 487 9674


Rodolfo González, Director General:



Presidential Suite Zen Grand

Square footage: 3,518

Nightly rate: From $5,200

The décor blends in perfect harmony with the Mayan jungle. Here you will understand the true meaning of living with the flora and fauna, and feel blessed with the bounties of nature. The scent of herbage, wood and damp earth and the sounds of birds, fountains and cenotes, make it the dream environment for families and couples who love the quiet. The suite comes with a private terrace, open-air shower and plunge pool overlooking the jungle. The living room has a marble table for eight, a sitting area with a sofa and floor to ceiling windows looking out onto the terrace. There are two spacious bathrooms with rain showers and Jacuzzi and the suite benefits from a daily turn down service, butler, concierge and 24-hour suite service.


The resort’s state-of-the-art Grand Velas Spa was voted “Best of the Best” Spa by Virtuoso in 2010 and “Best Luxury Resort Spa- Americas” during the 2014 World Luxury Spa Awards. It is located in the midst of the Mayan jungle, covering an area of 76,640 sq ft. The Spa offers deluxe spa services and holistic experiences in 40 treatment suites, including massage, signature body treatments, facials and energizing rituals.

Contact: Leticia Fernández, spa director

Phone: +52 984 879 4400

Toll Free: +1 877 418 3067





Cocina de Autor

This venue features a menu of Basque-inspired cuisine by internationally acclaimed chefs Bruno Oteiza and Mikel Alonso. The restaurant’s Executive Chef Xavier Perez Stone won “Mexico‘s Chef of the Year” in 2012, and was the world‘s first all-inclusive resort restaurant to receive the AAA Five Diamond Award.


Koi Bar

A venue for enjoying premium beverages, shows, dancing and sporting events projected on high definition Black Diamond screens, the Koi Bar is the latest addition to the resort’s range of entertainment options for guests.


Grand Velas Riviera Maya

Carretera Cancún Km. 62,

Playa del Carmen,

Quintana Roo,