For all of our jetsetting visitors who may have an upcoming trip to Los Cabos at an AmResorts Property (Zoëtry Casa del Mar, Secrets Puerto Los Cabos, Secrets Marquis and Dreams Los Cabos), we are pleased to provide you with the following update from the Vice President of the group:
Dear Travel Partner,
We are happy to inform you that cleanup is well underway at our resorts and they are on their way to reopening. The cleanup process includes debris removal, cosmetic repairs and a final detailed cleanup. We are working hard and we are committed to not only bring our hotels back, but to make them better than ever.
In order to satisfy the needs of our mutual clients and ensure we are providing the highest level of service, we are amending the reopening dates of our properties. The new reopening date for all resorts in Los Cabos is November 15th, this includes:
- Zoëtry Casa del Mar Los Cabos
- Secrets Marquis Los Cabos
- Secrets Puerto Los Cabos Golf & Spa Resort
- Dreams Los Cabos Suites Golf Resort & Spa
If guests are scheduled to arrive from October 15th until November 14th, we are offering the following options:
- Guests may travel to the same brand that was previously reserved in an alternate destination for the same rate that was booked in Los Cabos in the same level category, based on availability
- Guests may cancel their reservations without any penalty
- Guests choosing to arrive in Los Cabos at a later date will receive the previously honored rates for up to a year, based on availability
- The Christmas and Easter holiday periods are excluded from this policy
The rebooking process remains the same as was finalized on Monday.
We thank you for your continued support and dedication as our valued partner, and in serving our mutual clients.
Vice President Sales & Marketing